Terms and Conditions

All molding orders need to be picked up by the next day or your order will be CANCELED, and a credit will remain on the account.

All other orders need to be picked up within 5 days of purchase or your order will be CANCELED, for stock orders credit will remain in account, for special order NO CREDIT will be issued.

Return Policy

25% RESTOCKING FEE will apply to undamaged,

unopened, and in re-saleable condition stock items

returned within 30-Days from date-of-purchase.

 

MOLDINGS, TRIMS, TRANSITIONS, OR SPECIAL ORDERS ARE NON-RETURNABLE, NO EXCEPTIONS!

Storage fees will apply after 5 business days.

 

See Full Details and Conditions Below:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 30 days after delivery

No returns, exchanges, or refunds on clearance, discontinued, or final sales items.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@gcsupply.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gcsupply.com and bring your item to: Bel Flooring Inc., 2521 N.W. 17th Lane., #1, Pompano Beach FL 33064, United States.

Restocking fees of up to 25% may apply to certain orders.